We believe that every person and animal deserves respect and love through access to shelter, food, and affordable health care, as a commitment to the Five Freedoms: freedom from hunger, thirst, discomfort, pain, injury, disease, fear, or distress, as well as the freedom to express normal behavior. We show this commitment in solidarity and collaboration with our colleagues, volunteers, partners, and funders. 

We create and support an empathetic and strength-based culture that is rooted in kindness, non-judgement, and inclusivity. Compassion drives our care, service, and dedication to the experience of every animal and human that comes through our doors and ensures that we provide the best possible care and resources for them.  

We act with honesty, transparency, and accountability, treating others with respect and following through with our commitments to each other, our partners, and the animals. Integrity is a form of wholeness that creates a path to full potential.  

We recognize that we are all part of a web of love, joy, and often pain that relies on the interdependence between communities, environments, and organizations. A network at its heart made up of people connected to each other, as well as to their animals. These bonds are real, profound, and a source of health, wellness, and healing that thrive with strong relationships, systems, and policies that support each other and the most vulnerable.