Frequently Asked Questions

What class should I take?

It depends! For most dogs, our Basic Foundations 1 class is the best way to get started, since it will introduce you and your pup to all the basic elements of positive reinforcement training. If you are interested in trying something new or have a concern you’d like help with, check out our Busy Brain and Skills & Support classes.

What should I expect in a group class? What do I need to bring?

Our group classes offer a mix of theory, or the “why” behind dog training techniques, as well as practical exercises that will help you better communicate with your dog. Our training rooms are set up to ensure all dogs can be comfortable, so we have x-pens with visual barriers allowing each human-dog team to have their own space to work. Please bring a treat pouch, 1-2 cups of treats, a bowl of water, bed or mat for your dog to lay on, and a toy or chew that your dog loves!

Can my family attend class with me?

We love it when the whole family is involved but need to limit attendance due to space in our training rooms. 2 people per household may attend class. Children must be 10+ years old and accompanied by an adult when attending training classes. We will send home study guides after class that can be shared with additional household members to help everyone practice at home!

What is your cancellation policy?
If you have registered for a class and have to cancel, you must notify Humane Society of Sonoma County no less than 3 days prior to the first day of class for a full refund. If notification is received less than 3 days prior to class, we regret that we cannot offer a refund or credit. No refunds or credits will be given once class has started or for missed classes in a series. Make up classes will not be available at this time.
There are some instances where we will have to cancel a class due to low enrollment or other factors. In these situations, we will offer to transfer your registration to an upcoming class or refund a credit to your account to be used within 90 days.