Frequently Asked Questions

Q: I would like to sponsor a pet’s adoption, how do I do this?

A: That is great, thank you so much! You can call the shelter where the animal is residing and they can take a credit card payment over the phone.
Santa Rosa shelter 707-542-0882
Healdsburg shelter 707-431-3386
Thank you again for being so generous.

Q: I’d like to donate pet food, where do I send it/drop it off? Do you accept open bags of food?

A: Yes! Any donations can be dropped off Tuesday-Saturday 10am to 6pm and Sunday 10am to 5pm. Our shelter is located at 5345 HWY12 West in Santa Rosa. There will be a bin for donations outside the front doors. Our Healdsburg shelter has a drop off area by the front door 9-5:00 Tuesday–Saturday they are located at 555 Westside Rd. in Healdsburg. Thank you so much!

Q: I’d like to donate a cat tower/towels/toys/beds etc., where do I drop them off?

A: Hi, Thank you for thinking of us! We are currently accepting towels of all sizes, medium and small blankets, gently used pet toys, beds and accessories, and we always accept pet foods. Your donations can be dropped off Tuesday-Saturday 10am to 6pm and Sunday 10am to 5pm. Our shelter is located at 5345 HWY12 West in Santa Rosa. There will be a bin for donations outside the front doors. Our Healdsburg shelter has a drop off area by the front door 9-5:00 Tuesday–Saturday they are located at 555 Westside Rd. in Healdsburg. Thank you so much! We aren’t currently accepting pillows, bed sheets, knitted blankets, comforters, or prescription drugs, but we encourage you to donate to the Salvation Army, Redwood Gospel Mission or Good Will. Thank you again for being so generous.

Q: Are you a non-profit?

A: Humane Society of Sonoma County is a locally founded, donor-supported 501(c)(3) nonprofit organization. We provide a safe haven for animals and do not receive federal or state funding or financial aid from any other humane society or shelter. Tax ID# 94-6001315.

Q: What are your hours? What is your phone number?

A: Santa Rosa (707) 542-0882 Tues–Sat 12pm–6pm, Sun 12pm-5pm
Healdsburg (707) 431-3386 Mon–Sat 11pm–5pm

Q: What is your address?

Santa Rosa shelter- 5345 Highway 12 West, Santa Rosa, CA 95407
Healdsburg shelter- 555 Westside Road, Healdsburg, CA 95448

Q: I would like to mail in a donation, where should I send it to?

A: To make a donation by mail, please send your check to: Humane Society of Sonoma County, 5345 Highway 12 West, Santa Rosa, CA 95407. EIN #: 94-6001315