Frequently Asked Questions
A: Consider finding your dog or cat another home instead of surrendering him/her to a shelter because it will be less stressful for your animal, allows you to play a part in uniting him/her with a new family, and makes additional space available for animals whose lives are immediately at risk in surrounding municipal shelters. Please utilize our Rehoming Packet and our free Adoptions by Owner website listings.
Owner Surrender Dogs: We accept owner-surrendered dogs by appointment as space allows. For availability and an appointment for your dog’s evaluation please call (707)-542-0882 Ext. 267.
Owner Surrender Cats: We accept owner-surrendered cats by appointment and as space allows. Please call (707)-542-0882 Ext. 267 for appointments and availability.
If your pet was adopted through HSSC we do guarantee to take them back. Please call to make an appointment for the return.
A: Santa Rosa (707) 542-0882 Tues–Sat 12pm–6pm, Sun 12pm-5pm
Healdsburg (707) 431-3386 Mon–Sat 11pm–5pm
Santa Rosa shelter- 5345 Highway 12 West, Santa Rosa, CA 95407
Healdsburg shelter- 555 Westside Road, Healdsburg, CA 95448
A: The Humane Society of Sonoma County is very fortunate to be a managed admission shelter. We limit the number of animals we admit to our facility, allowing us to invest the optimal amount of resources towards each animal in their re-homing journey. All healthy and treatable animals leave our shelter through adoption or other placement programs. We reserve humane euthanasia only for terminally ill animals or those considered dangerous to public safety.
A: We recommend getting in touch with your local animal control agency. The specific jurisdiction depends on where you found the animal. You can report the animal as found with them and see if anyone has reported them missing. They also might be able to check the animal for a microchip for you. You can list the animal on Craigslist, NextDoor.com, Facebook, or even make a flyer – visit this web page to see more resources: https://humanesocietysoco.org/lost-or-found-a-pet/
Please let us know if there’s anything else we can do to help.
- If you’ve found the animal in the City of Santa Rosa, or unincorporated areas of Sonoma County, Sonoma County Animal Services would be that jurisdiction. You can reach SCAS at (707) 565-7100.
- If you’ve found the animal in the city limits of Healdsburg you can contact our Healdsburg shelter at (707) 431-3386.
- If the animal was found in the city limits of Sebastopol you can contact: North Bay Animal Services at (707) 762-6227
There are other jurisdictions within our local area, you can always call our adoptions desk to get more specific information. (707)542-0882
A: If you find a kitten or litter of kittens who appear to be abandoned, take a deep breath and wait 4-6 hours before scooping them up. Momma cat may be off in search of food, or in the process of moving her litter to safer digs. It’s important to determine if mom is coming back or if the kittens are truly abandoned. The kittens have a much better chance of survival when kept with their mother until weaned. If momma doesn’t come back contact the shelter that serves your area. They will be able to let you know where to take the kitten. If you need help finding out where to bring them you can call our adoptions desk at (707) 542-0882
A: I’m sorry your pet went missing, we know how stressful that can be. You can find helpful resources on the Lost/Found page of our website: https://humanesocietysoco.org/lost-or-found-a-pet/ Depending on where your dog was lost, you can also report it to Sonoma County Animal Services (SCAS). They take lost animal reports from anywhere in their jurisdiction (Santa Rosa City/unincorporated Sonoma County).
Good luck finding your pet!
A: Thank you for looking out for the bird/eggs! You can give the Bird Rescue Center a call at 707-523-2473 or the Sonoma County Wildlife Rescue at 707-992-0274 to get information on what to do.
A: I’m sorry your pet went missing, we know how stressful that can be. You can find helpful resources on the Lost/Found page of our website: https://humanesocietysoco.org/lost-or-found-a-pet/ Depending on where your dog was lost, you can also report it to Sonoma County Animal Services (SCAS). They take lost animal reports from anywhere in their jurisdiction (Santa Rosa City/unincorporated Sonoma County). Good luck finding your pet!