Community Veterinary Clinic

Low-Cost Veterinary Care for Those Who Qualify

5345 Highway 12 West, Santa Rosa, CA 95407
(707) 284-1198
Email Us:

At the Humane Society of Sonoma County, we believe the best place for pets is with the families who love them. The goal of our Community Veterinary Clinic (CVC) is to provide compassionate veterinary care in a welcoming, nonjudgmental environment for low-income pet owners. We serve as a safety net in Sonoma County by providing access to quality veterinary care for animals and their families.


This includes treatment of serious medical conditions, diagnostics, surgery, dentistry, and euthanasia. We do not provide wellness services such as routine exams, vaccinations, deworming, or treatment of minor medical conditions. At this time, the CVC is unable to provide overnight care.

Please Note:

  • To receive veterinary care for your pet at the CVC, you must agree to have your pet spayed or neutered. If you do not agree to have this done, please seek care with another veterinary clinic.
  • The CVC does not provide wellness services — this includes routine exams, vaccinations, deworming, or treatment of minor medical conditions. Our focus is on URGENT CARE and severe, life-threatening medical conditions.
  • For wellness care or minor medical conditions, please contact one of the following:
    • Compassion Without Borders: (707) 474-3345
    • VIP PetCare: (800) 427-7973


The CVC is open and concentrating on urgent or critical appointments. Please call (707) 284-1198 if you need help assessing the urgency of your pet’s condition.

All appointments will have curbside check-ins and you will be given instructions by staff at the time of your visit. We are not allowing any non-staff members to enter the building, but will communicate with you as much as possible during your pet’s appointment.

For established patients, our veterinarians are available for “telemedicine” (text and email consults) during regular business hours when possible.

For established patients that need prescription refills, please visit our online pharmacy or call (707) 284-1198 for prescription refill requests. For instructions on how to use our online pharmacy, please click on the “Online Vet Pharmacy” button below.

Thank you for your continued support.

Eligibility Criteria

(Criterio de Elegibilidad)

Low-cost veterinary services are offered to pet owners living in Sonoma County who meet the following income qualifications. Qualification prior to being seen is preferred, however at time of service will be accepted.

There are two ways to qualify:

  1. You or another person in your household is participating in one of these assistance programs: CalFresh / Food Stamps, SonomaWorks / CalWorks / TANF, WIC, Free or Reduced Lunch, AT&T Lifeline. Proof of participation will be required with your application.
  2. The combined income of all household members does not exceed the “very low income” limitation by household size below. Proof of income will be required with your application.
1 Person 2 Persons 3 Persons 4 Persons
$40,750 $46,550 $52,350 $58,150


5 Persons 6 Persons 7 Persons 8 Persons
$62,850 $67,500 $72,150 $76,800

Menu of Services

(Menu de servicios)

  • A complete physical exam and consultation with a veterinarian starts at $30. Treatment plans and care will be guided by the needs of each individual patient.
  • Care for medical conditions such as vomiting, diarrhea, allergies, skin infection, lameness, heart disease or eye issues start at $60 (including exam, diagnostics, treatments). A specific treatment plan with a cost estimate will be presented after a comprehensive physical exam.
  • Common sedated procedures such as wound care or abscess treatments start at $60.
  • Anesthetic procedures including dentistry (with extractions and xrays) start at $375, with the final cost depending on the patient and the procedure. An exam before surgery is required, and the cost for the exam is included. These estimates include any medications to be sent home.
  • Diagnostics such as laboratory work, biopsies, and x-rays start at $45.
  • Senior pet care, including pain assessment, treatment, and quality of life assessment are available. Treatment costs for senior care or humane euthanasia will be discussed on a case-by-case basis, starting with a comprehensive exam.

Hours, Contact Info, Scheduling

(Orarios, Información de Contacto, Citas)

  • Open by appointment only for urgent or critical care. Please call (707) 284-1198 and leave a message to request an appointment
  • We do not accept walk-in appointments

Have an emergency or needs beyond our operating hours? (Emergencias y Atención Fuera de Horario?)  Llama or visita:

  • VCA PetCare — 2425 Mendocino Ave, Santa Rosa, CA 95403 — (707) 579-3900
  • VCA Animal Care Center — 6470 Redwood Drive, Rohnert Park, CA 94928 — (707) 584-4343
  • Redwood Veterinary Clinic — 1946 Santa Rosa Ave, Santa Rosa, CA 95407 — (707) 542-4012

Online Pharmacy Instructions

To use our online pharmacy to request prescription refills, you will need an email address, access to the internet, and ability to pay with a credit or debit card. Visit: to set up a client account. From there you can shop for your pet’s medication like any other online store.

Upon checkout you will be asked which pet you are ordering for and the prescribing veterinarian — choose Dr. Ada Norris. Once your order is placed, your prescription will be approved by our medical staff and the medications will be mailed directly to you.

How to Support the CVC

We will grow our program as funding allows, based on evolving community need. To make a donation or sponsor the CVC, please contact Priscilla Locke, HSSC Director of Development & Marketing at, or (707) 577-1911. With your help, we will keep pets with the people who love them.

Clínica Veterinaria Comunitaria del HSSC

En la Humane Society of Sonoma County (Sociedad Humana del Condado de Sonoma), creemos que el mejor lugar para las mascotas es con las familias que las aman. El objetivo de nuestra Clínica Veterinaria Comunitaria (CVC) es brindar atención veterinaria compasiva en un ambiente acogedor y sin prejuicios para mascotas de residentes de bajos ingresos.

Los servicios incluyen exámenes veterinarios y atención básica, como vacunas, tratamiento de pulgas, desparasitación y microchips, así como diagnósticos, atención de urgencias y procedimientos anestésicos, y mas. Vea abajo el menu de servicios y precios. Actualmente no podemos ofrecer atención durante la noche.