Current Job Openings

The Humane Society of Sonoma County has a longstanding tradition of giving hope to homeless animals and we are seeking an Adoption Counselor/Animal Care Technician to work part-time (20 hours per week) Saturday, Sunday and Monday at our Healdsburg Campus.

Come and join our team!  We are passionate and dedicated to bringing people and companion animals together for a lifetime of love.  Serving our community since 1931, the Humane Society of Sonoma County is a donor supported safe haven for animals.  If you love animals and people…you will feel right at home in our pack!

Summary

The Adoptions Counselor/Animal Care Technician is responsible for adoptions, both on and off-site, ensuring that animals receive the best possible care and attention while housed at the Humane Society of Sonoma County, and for ensuring quality customer service for external and internal customers. Animal care responsibilities include animal care, cleaning, housing, feeding, occasional grooming, providing environmental enrichment, and recording keeping. Adoption responsibilities include facilitating appropriate adoptions by understanding the needs of animals in the adoption program and matching them with prospective adopters; this includes preparing animals for adoption, interacting with customers, screening potential adopters, explaining organization philosophies, policies and procedures, providing general information and preparing necessary paperwork. Responsibilities of this role also include processing of animal surrenders, intake of stray animals and transfers, assistance with lost pets, processing of occasional cremation requests, promoting training class registrations and gratefully accept donations.

Duties and Responsibilities

• Clean and disinfect all shelter animal housing areas.
• Feed and provide fresh drinking water to shelter animals per guidelines.
• Ensure a culture of high quality customer service for both internal and external customers.
• Participate in animal surrender and adoption process, including stray intake from the public and Healdsburg.
• Partner with volunteers assisting in the department.
• Provide information to the public on all services and programs of the Humane Society, articulating the organization’s policies and philosophies in a positive manner.
• Remain educated and up-to-date on the animals available for adoption.
• Problem-solve and think creatively to provide a positive outcome for clients and the animals in our care.
• Diffuse conflict when necessary.
• Understand animal behavior and common issues in order to make good adoption matches.
• Monitor the health of adoptable animals reporting any medical or behavioral problems to the Adoptions Manager or Veterinary Technician.
• Treat all animals humanely at all times; display kindness, compassion and empathy for both people and animals.
• Embrace a culture of team work and cooperation.
• Photograph adoptions keeping record of positive adoption stories.
• Interview applicants, review adoption applications, and make decision to finalize or deny adoption. Communicate courteously when denying a request.
• Answer phones and enter information into the computer system.
• Maintain efficient interdepartmental procedures and processes.
• Support outreach and offsite adoption events.
• Follow up on adoptions via phone after animal has been placed in a new home.
• Complete opening and closing procedures including running reports and balancing cash drawer.
• Provide advice to clients having problems with their pet with the goal of keeping the animal in the home.
• Assist individuals with lost and found pets, creating and checking reports frequently.
• Process animal cremation requests (may require handling of deceased animals).
• Unload, store, and restock equipment.
• Laundry, dishwashing, and light maintenance as assigned.
• Light cleaning of common areas as assigned.
• Other duties as assigned.

Supervision:  This position reports directly to the Healdsburg Center Manager.   This position may supervise volunteers as needed.

Knowledge, Skills, and Abilities

Knowledge of:

• Customer service principles which establish a positive customer experience.
• Animal behavior and common medical conditions.
• Shelter management system (Shelter Buddy) or other data management system experience.
• MS Office Suite (Word, Excel, Powerpoint)
• Basic photography using a smart phone or point and shoot camera.

Skills:

• Strong interpersonal skills; ability to be personable, outgoing, patient, professional and compassionate under pressure.
• Ability to participate and collaborate in a team environment.
• Excellent verbal and written communication skills.
• Accurate typing, data entry and computer skills.
• Logic and reasoning to evaluate alternative solutions, conclusions or approaches to problems.
• Good attention to detail.
• Math acumen and an ability to balance daily income and expense data.
• A love of both animals and people and willingness to accommodate animals in the workplace.

Ability to:

• Work independently, identify and complete tasks with minimal supervision
• Remain pleasant and calm under stressful situations.
• To gather information, ask appropriate questions along with the ability to feel and show empathy for others.
• Manage multiple tasks, people and situations simultaneously.
• Work with animals of unknown disposition and those who may exhibit medical or other problems, as well as aggressive behavior.
• Resolve conflicts and work with minimal supervision.
• Work in a fast paced and changing environment.
• Transport animals as needed.

Qualifications

• Two years’ customer service related work.
• High School diploma or equivalent.
• Experience either as an employee or volunteer in an animal shelter.
• Ability to speak Spanish a plus.
• Willingness to work a flexible schedule including some weekend days including a Sunday split shift.

Click here for a complete job description.

Please submit resume and cover letter with salary requirements to jobs@humanesocietysoco.org. We are sorry, we are unable to take phone calls or inquiries in person. All applications should be submitted to the “jobs” email link next to Current Openings on our website.

The Humane Society of Sonoma County is a 501c3 nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefits package to employees working 20 or more hours a week which includes health, dental, and vision insurance and a 403b retirement plan, along with staff discounts on our services.

The Humane Society of Sonoma County, with a longstanding tradition of giving hope to homeless animals, seeks to hire an Animal Care Manager, full-time, at our Santa Rosa campus.

Come and join our team!  This is an exciting opportunity to work for an organization voted Best Nonprofit, Best Animal Adoption Center, and Best Charity Event (Wags, Whiskers & Wine) in Sonoma County by the North Bay Bohemian!  We are passionate and dedicated to bringing people and companion animals together for a lifetime of love.  Serving our community since 1931, the Sonoma Humane Society is a donor supported safe haven for animals.  If you love animals and people…you will feel right at home in our pack!

The Animal Care Manager manages the staff of Animal Care Technicians and ensures that all sheltered animals are provided the best possible care and attention while housed with the Humane Society of Sonoma County.  Responsibilities include animal husbandry, housing, cleaning, feeding, management, scheduling, food/supply ordering and record keeping.  Ensures that all ACT staff fulfills their animal care responsibilities safely and efficiently and assists the Shelter Manager in all aspects of hiring, training, and managing Animal Care Technicians.  Performs all the necessary functions in maintaining the shelter in a thoroughly clean and sanitary manner and assists the general public as required.

QUALIFICATIONS

• At least 2 years animal care experience preferred.
• One year managing staff or volunteers.
• Experience in humane animal handling, restraint and confinement.
• Basic computer skills including Microsoft Word.
• Willingness to work flexible days and hours, including evening shifts, weekends and/or holidays.

Click here for a complete job description.

Please submit resume and cover letter with salary requirements to jobs@humanesocietysoco.org. We are sorry, we are unable to take phone calls or inquiries in person. All applications should be submitted to the “jobs” email link next to Current Openings on our website.

The Humane Society of Sonoma County is a 501c3 nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefits package to employees working 20 or more hours a week which includes health, dental, and vision insurance and a 403b retirement plan, along with staff discounts on our services.

The Humane Society of Sonoma County has a longstanding tradition of giving hope to homeless animals and we are seeking an HR Manager to work part-time/full-time (32–40 hours per week) at our Santa Rosa Campus.

Come and join our team!  We are passionate and dedicated to bringing people and companion animals together for a lifetime of love.  Serving our community since 1931, the Humane Society of Sonoma County is a donor supported safe haven for animals.  If you love animals and people…you will feel right at home in our pack!

Summary

The Human Resources Manager is responsible for managing and overseeing the human resources function at all HSSC locations and ensuring compliance with all federal, state and local regulations.  The HR Manager will provide HR counsel, guidance and support as well as drive human resource projects, programs and initiatives.  The HR Manager is responsible for consulting and counseling in the areas of HR but not limited to:  employee relations, performance management, recruiting and on-boarding, employee benefits programs, employee assistance, recognition and rewards, leaves of absence, terminations, workers’ compensation and compliance.

Duties and Responsibilities

• Advise and monitor Supervisors/Managers on Performance Management, Employee Relations, Disciplinary, Compensation and Benefits issues.
• Manage new hire process, including job descriptions, job postings, and all new hire paperwork; review job descriptions annually.
• Assure compliance with all employee leave programs.
• Manage, implement and evaluate all staff benefit programs. Verify and monitor eligibility. Manage COBRA benefits.
• Manage, implement and evaluate all staff training programs.
• Manage benefits orientation and enrollment including, but not limited to, annual open enrollment and monthly billing statement review.
• Remain knowledgeable on all aspects of the health, vision, dental, and life insurance benefits the society offers; report any insurance benefits changes to all employees.
• Organize and maintain personnel files ensuring completeness, proper retention, protection, retrieval, and disposition of records.
• Maintain employee handbook and update regularly as needed.
• Consult with senior management and/or supervisors and managers on employee relations issues as they arise.
• Handle investigations and resolution of employee issues, concerns and conflicts
• Direct and support the annual employee review process.
• Manage employee recognition programs.
• Oversee all EDD, unemployment/disability, and employment verification reports.
• Manage the Workers’ Comp program, including filing and follow-up of claims.
• Maintain organization chart.
• Consult with management on disciplinary actions including the termination process; manage and process all termination paperwork.
• Assist with monthly employee newsletter.
• Ensure compliance with Federal/State and local law updates and changes.
• Other duties as assigned.

Supervision:  This position reports directly to the Finance Director.

Knowledge, Skills, and Abilities

Knowledge:

• Bachelor’s degree with emphasis in Human Resources preferred.
• Minimum 2 years of experience in Human Resources.
• Knowledge of employment labor laws, compliance and regulations.
• Demonstrated ability in Microsoft Office Suite.

Skills:

• Strong interpersonal, verbal and written communication skills.
• Logic and reasoning to evaluate alternative solutions, conclusions or approaches to problems.
• Exercise sound independent judgment.

Ability to:

• Work independently as well as a team member.
• Manage multiple tasks simultaneously.
• Provide accurate, consistent, detail-oriented work product.
• Plan, organize, and execute work.
• Be versatile, flexible, and willing to work within changing priorities.
• Communicate information and ideas effectively with people at all levels.
• Display professional and positive conduct, maintain effective working relationships with peers, subordinates, and volunteers.
• Maintain confidentiality and a high ethical standard.
• Take initiative on responsibilities, projects, and challenges.

Click here for a complete job description.

Please submit resume and cover letter with salary requirements to jobs@humanesocietysoco.org. We are sorry, we are unable to take phone calls or inquiries in person. All applications should be submitted to the “jobs” email link next to Current Openings on our website.

The Humane Society of Sonoma County is a 501c3 nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefits package to employees working 20 or more hours a week which includes health, dental, and vision insurance and a 403b retirement plan, along with staff discounts on our services.

The Humane Society of Sonoma County has a longstanding tradition of giving hope to homeless animals and we are seeking a Public Dog Training Manager to work part-time (30 hours per week).

Come and join our team!  We are passionate and dedicated to bringing people and companion animals together for a lifetime of love.  Serving our community since 1931, the Humane Society of Sonoma County is a donor supported safe haven for animals.  If you love animals and people…you will feel right at home in our pack!

Summary

This role is responsible for delivering engaging and relevant Public Dog Training opportunities to Humane Society of Sonoma County (HSSC) adopters and community pet owners.  The Manager develops, coordinates, monitors and implements on-going enhancements to HSSC’s Public Dog Training program, and ensures quality of service for people and animal clients. Develops class schedule, manages class assistants and maintains classroom supplies and equipment. Drives the development of informational handouts and other written materials to promote classes. Assists in the development of media materials promoting program services, to include how-to videos, website and email content, and social media content. Increasing program participation, revenue, and student retention is a key responsibility of this position.

Supervision:  This position may supervise classroom volunteers. S/he is also responsible for hiring and/or booking all program Trainers for HSSC classes and workshops.

Duties and Responsibilities

• Maximize program participation, revenue, and student retention through creative and professional program management methods
• Develop quarterly and annual marketing plan with support of Supervisor
• Recruit clients via phone, email, and other marketing tactics
• Develop monthly email blasts and social media content, and other marketing tactics by collaborating with Marketing team
• Proactive in requesting marketing collateral, website, and social media content to promote classes
• Communicate effectively and professionally with Trainers, management and the public at all times
• Provide information to the public about the department’s programs in person, via telephone and e-mail
• Participate in community outreach about behavior and training through public classes, community education activities, and special events
• Keep program website content current, with resources easy to navigate
• Actively recruit new trainers to bring new skills and offerings to the program
• Assist as needed in the oversight of the CTA volunteer program
• Communicate training program details and progress to Director of Community and Customer Relations and when appropriate, B&T staff, volunteers, and staff of other departments as appropriate
• Conduct and analyze quality assessments and consumer satisfaction surveys for all public training programs
• Establish and maintain positive contacts with the local comparable departments of other animal welfare organizations, and with training partners in rescues, boarding facilities and veterinarians
• Ensure that all protocols, policies and procedures are implemented and maintained
• Ensure timely and accurate data entry for statistics as well as progress reports
• Communicate effectively and professionally with co-workers, management and the public at all times.

Education and Professional Qualifications:

• Two years’ work experience in a supervisory or management position, with budget and accounting responsibilities.
• BA degree in related field or completion of sufficient coursework to successfully perform the required duties of the position, and equivalent of two (2) years of paid progressively responsible related experience or any equivalent combination of education and experience working in the area of development and management of animal training programs.
• Experience working in a shelter setting, CPDT accreditation (or similar), and experience working in training classes as lead trainer or assistant a plus.
• Valid CA Driver’s License and good driving record are required.

Click here for a complete job description.

Please submit resume and cover letter with salary requirements to jobs@humanesocietysoco.org. We are sorry, we are unable to take phone calls or inquiries in person. All applications should be submitted to the “jobs” email link next to Current Openings on our website.

The Humane Society of Sonoma County is a 501c3 nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefits package to employees working 20 or more hours a week which includes health, dental, and vision insurance and a 403b retirement plan, along with staff discounts on our services.

The Humane Society of Sonoma County has a longstanding tradition of giving hope to homeless animals and we are seeking an experienced Veterinary Technician to work full-time in our Spay & Neuter Department.

Come and join our team!  We are passionate and dedicated to bringing people and companion animals together for a lifetime of love.  Serving our community since 1931, the Humane Society of Sonoma County is a donor supported safe haven for animals.  If you love animals and people…you will feel right at home in our pack!

Summary

The Veterinary Technician in the Spay/Neuter clinic is responsible for delivering compassionate nursing care while presenting a positive and professional mage when dealing with public. The technician will be knowledgeable and proficient in all basic medical tasks and have a broad knowledge and understanding of animal science, medicine, and husbandry, including a basic knowledge of pharmacology and sufficient mathematical skills to ensure the administration of accurate drug and fluid doses. The technician must be able to successfully restrain animals, complete clinical laboratory tests, use multiple radiology techniques, administer and monitor animals under anesthesia, assist in surgery, and perform dental procedures.

Duties and Responsibilities

• Pre-med, induce and intubate, and prep animals for surgery; monitor animals while under anesthesia and while recovering from surgery.
• Assist doctor in surgery room.
• Follow proper cleaning and sterilization of all surgical equipment, drapes, gowns, etc.
• Monitor patients’ recoveries. Protect patients from aspiration and hypothermia. Maintain surgery logs with patients’ names, doctors’ names, procedures performed, types and amounts of pre-anesthetic and anesthetic agents, and surgical times.

• Maintain controlled-substance logs with patients’ names, doctors’ names, types and amounts of drugs used, amounts of drugs remaining, and your signature.
• Keep controlled drugs secured to meet Drug Enforcement Agency and state board specifications.
• Monitor surgical patients by tracking anesthetic depths, heart rates, respiratory rates, temperatures, pulse oximetry, and ECGs during anesthetic procedures.
• Minimize radiation hazards, use protective equipment, wear exposure badges during radiographic exposures.
• Receive and stock supplies matching to invoices. Report all shortages, overages, and damaged goods.
• Ensure that medical supplies are always available; regularly check for outdated supplies and remove and replace as needed.
• Follow OSHA standards and be able to find Material Safety Data Sheets quickly.
• Always be in position and prepared to work at the start of each scheduled shift.
• Promote a positive attitude among staff and assist other employees as needed.
• Show respect for team members and animals (alive or deceased) at all times.
• Maintain veterinary technician certificate, license, or registration as appropriate
• Maintain strict confidentiality regarding patients and happenings within organization.
• Be prepared to handle any pet or facility emergency that may arise, including dog or cat fights, choking or strangulating animals, and facility fire or weather-related emergencies. Follow contingency plans.
• Maximize patients’ comfort with a gentle and reassuring manner. Understand that actions that would constitute animal cruelty under state or local laws or the practice’s policies will be grounds for immediate reprimand and/or termination.
• Monitor patients’ behaviors and note potentially aggressive behaviors. Use caution when handling aggressive or potentially aggressive pets. Request assistance when needed.
• Monitor changes in patients’ conditions. Alert doctors to significant changes.
• Strictly follow isolation and contagious disease protocols.
• Assist with euthanasia procedures as per Humane Society of Sonoma County policies & California Laws.
• Provide basic life support, including CPR, airway maintenance, and oxygen therapy.

Knowledge, Skills, and Abilities

• Sufficient knowledge of laboratory equipment such as centrifuges, microscopes, and chemistry analyzers.
• Familiarity with infectious diseases, including their prevention and steps to reduce or eliminate transmission. Know the most common zoonotic diseases.
• Familiar with the anesthetic machines to operate, maintain, and repair them.
• Ability to successfully restrain animals, complete clinical laboratory tests, and use multiple radiology techniques.
• Proficient in all aspects of basic dentistry, including scaling, polishing, radiographs and charting.
• Proficient in the cleaning and preparing of the surgical suite prior to and post-surgery.
• Ability to handle stress and pressure with poise and tact.
• Ability to lift pets and objects weighing up to 50 pounds without assistance. Assist in lifting patients weighing more than 50 pounds.

• Ability to perform x-rays using proper technique.
• Good time management skills and ability to prioritize tasks.

Qualifications

• Current and valid California Registered Veterinary Technician license preferred but not required

• Minimum 2 years’ experience working with animals, shelter experience preferred but not required
• Be willing and available to stay late or through breaks, when needed, to assist with emergency or critical-care patients.

Please submit resume and cover letter with salary requirements to jobs@humanesocietysoco.org. We are sorry, we are unable to take phone calls or inquiries in person. All applications should be submitted to the “jobs” email link next to Current Openings on our website.

The Humane Society of Sonoma County is a 501c3 nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefits package to employees working 20 or more hours a week which includes health, dental, and vision insurance and a 403b retirement plan, along with staff discounts on our services.