Current Job Openings

The Humane Society of Sonoma County (HSSC) has a longstanding tradition of giving hope to homeless animals and we’re happy to offer a part-time Adoptions Counselor position to work out of our Santa Rosa campus.

Come and join our team! This is an exciting opportunity to work for an organization voted Best Nonprofit, Best Animal Adoption Center, and Best Charity Event (Wags, Whiskers & Wine) in Sonoma County by the North Bay Bohemian!

We are passionate and dedicated to bringing people and companion animals together for a lifetime of love.

Serving our community since 1931, the Humane Society of Sonoma County (HSSC) is a donor-supported safe haven for animals.

If you love animals and people…you will feel right at home in our pack!

An Adoption Counselor is charged with handling all functions at the HSSC front desk of the animal shelter including adoptions, both on and off-site; and also for ensuring quality customer service for our external and internal customers. Front desk duties also include but are not limited to – in-taking stay animals, transfers, helping to find lost pets, training promotion and animal surrenders.

Important elements to this position include providing excellent customer service, having the ability to problem-solve creatively to achieve a positive outcome and understanding an animal’s behavior and common issues.

This position will also help to promote and process HSSC’s training class registrations as well and an occasional cremation request.

QUALIFICATIONS
• Two years’ customer service-related work.
• High School diploma or equivalent.
• Experience either as an employee or volunteer in an animal shelter.
• Ability to speak Spanish a plus.
Willingness to work a flexible schedule including some weekend days.

Click here for a complete job description.

Please submit resume and cover letter with salary requirements to: jobs@humanesocietysoco.org.

We’re sorry that we are unable to take phone calls or inquiries in person at this time. All applications should be submitted to the “jobs” email link above.

The Humane Society of Sonoma County is a 501(c)(3) nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefits package to employees working 20 or more hours a week which includes health, dental, and vision insurance and a 403(b) retirement plan, along with staff discounts on our services.

The Humane Society of Sonoma County (HSSC) has a longstanding tradition of giving hope to homeless animals and we’re happy to offer a full time Development Associate position to support our Director of Development at our Santa Rosa campus.

Come and join our team! This is an exciting opportunity to work for an organization voted Best Nonprofit, Best Animal Adoption Center, and Best Charity Event (Wags, Whiskers & Wine) in Sonoma County by the North Bay Bohemian!

We are passionate and dedicated to bringing people and companion animals together for a lifetime of love.

Serving our community since 1931, the Humane Society of Sonoma County (HSSC) is a donor-supported safe haven for animals.

If you love animals and people…you’ll feel right at home in our pack!

The Development Associate is responsible for accurately and efficiently acknowledging donations of all types, recording donor and donation information into our database, and report on donors and donations in a timely manner.

This individual will also maintain detailed hardcopy records of donations, produce donor mailing lists as needed, assist with special and annual projects and provide support for donors in areas such as legacy bequests, Humane Partners and other programs.

DUTIES AND RESPONSIBILITIES

• Manage upkeep of Salsa donor data base including:
  • Ensuring integrity of donor record and donation data.
  • Identification and set up of new donors.
  • Efficient data entry of donations.
  • Designing and updating queries for reporting needs.
  • Presenting monthly direct mail results.
  • Creating and updating on-line donation pages
  • Maintaining organized record filing and retention plan for hardcopy donation records.
• Create timely hardcopy donor acknowledgments (individual or batch-processed, also memorial/tribute gifts).
• Produce mailing lists for direct mail, in-house appeals and publications.
• Supervise training and delegate duties for part-time assistant.
• Supervise Humane Partners and Car Donation programs.
• Engage with other HSSC staff and/or program requests.
• Provide support for donors with interest in programs such as Humane Partners, legacy bequests, car donations, memorial donations, among others – including those who are existing members of our now closed Loving for Life program.
• Become knowledgeable about other areas of HSSC in Santa Rosa and Healdsburg and general statistics and programs to provide information for donors.
• Special / annual projects:
  • Manage guest mailing lists, track guest data, monitor registrations, record donations and acknowledge donations for annual gala and other special events – knowledge of digital event platforms such as OneCause a plus.
  • Assist donor recognition for other fundraising events throughout the organization.
  • Comply with annual auditor requests for donation data.
  • Assist Director of Development in strategic planning and/or special data analysis and reporting, as needed.
  • Oversee appropriate volunteer/staff representation in database.
• Manage the outside employee giving process. Check employer and other on-line donation portals to ensure that HSSC is represented accurately and in an inviting manner.
• Maintain familiarity with current best practices in fundraising and seek to implement those practices.

Willingness to work a flexible schedule including some weekend days.

Click here for a complete job description.

Please submit resume and cover letter with salary requirements to: jobs@humanesocietysoco.org.

We’re sorry that we are unable to take phone calls or inquiries in person at this time. All applications should be submitted to the “jobs” email link above.

The Humane Society of Sonoma County is a 501(c)(3) nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefits package to employees working 20 or more hours a week which includes health, dental, and vision insurance and a 403(b) retirement plan, along with staff discounts on our services.

The Humane Society of Sonoma County (HSSC) has a longstanding tradition of giving hope to homeless animals and we’re happy to offer a part time Dog Training Instructor position.

Come and join our team! This is an exciting opportunity to work for an organization voted Best Nonprofit, Best Animal Adoption Center, and Best Charity Event (Wags, Whiskers & Wine) in Sonoma County by the North Bay Bohemian!

We are passionate and dedicated to bringing people and companion animals together for a lifetime of love.

Serving our community since 1931, the Humane Society of Sonoma County (HSSC) is a donor-supported safe haven for animals.

If you love animals and people…you’ll feel right at home in our pack!

The Dog Training Instructor must have excellent skills in Canine Training and superlative customer service skills. He or she will teach group “companion dog” training classes in beginning through advanced levels at both Santa Rosa and Healdsburg locations. They may be asked to teach specialty classes, including Kinderpuppy, Recall, Loose Leash Walking and other classes that meet the needs and interests of the public. This person will conduct workshops that focus on dog-training skill development. He/she is accountable for accomplishing department goals, working collaboratively with internal and external Humane Society of Sonoma County stakeholders and supporting the mission, goals and philosophy of the Humane Society of Sonoma County.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Dog Training Instructor

• Instruct classes as assigned by manager for up to eight clients; class size is determined by location and curriculum.
• Instructor will fill class time slots as assigned by manager. Classes are scheduled according to the shifting needs of the community.
• Instruct classes in a safe and humane manner by adhering to science-based, reward-based, least intrusive, minimally aversive, positive reinforcement animal training.
  • Methodology and philosophy shall include force-free, dog centered training. HSSC does not condone the use of balanced or aversive training methods, defined as, “any circumstance or event that causes pain, fear, or emotional discomfort.” HSSC forbids the use of choke chains, prong collars, spray bottles, striking or hitting, scaring, or other punishing methods.
• Classes shall have at least three (3) or more registered participants. If less than three (3) class will be rescheduled or clients moved to an alternate class.
• Hold makeup classes in a timely manner for any classes cancelled by the trainer or manager during a class series. Consult with manager for scheduling concerns.
• Contact enrolled Clients (and any paid or unpaid assistant) at least (24) hours prior to class commencement and after each class session with pre- and post-class notes. If client cannot be reached via email, phone client before first class date to discuss pre-class notes and/or requirements.
• Communicate via email to Canine Behavior and Training Manager any changes to the class roster following the start date, including but not limited to clients canceling, unforeseen schedule changes or absent clients.
• Consult with clients regarding “next class” options that are best suited to their skill level and dog’s behavior.
• Fulfill required end-of-class cleaning process defined by Canine Behavior and Training

Volunteer Management and Training

• Supervise and work with Classroom Training Assistant volunteers (CTAs).  Explain needs for each weekly class with clear communication. Ensure that CTAs are integrated into the training instruction and practice and are viewed as part of the training “team.”  Provide feedback to CTAs regarding their assistance with class operations and clients. Thank CTA’s for their assistance with classes. Regularly communicate to the Canine Behavior and Training Manager about CTA needs.
• Recruit CTAs and connect them with HSSC’s Volunteer Training Coordinator.

Customer Service

• Provide exemplary customer service by consistently demonstrating courteous, prompt and compassionate service to both internal and external customers.
• Fosters teamwork, respect, integrity and a work culture aligned with HSSC mission and values within the Canine Behavior and Training department as well as the larger HSSC community.
• Works respectively, professionally and compassionately with all HSSC volunteers. Provides guidance and training in procedures and protocols as needed.

Class Marketing

• Follow directions of manager to help develop, market and promote new classes to the public.
• Send photos and video clips of classes in when appropriate to social media and manager.
• Conduct demonstrations, workshops, attend special events, write articles and post social media as needed.

Skill Development

• Actively pursues continuing education, which may include reading published material, watching videos/webinars, listening to podcasts, following social media, attending training classes and/or professional seminars.
• Ability to keep pace with the growth and chances occurring in the Dog Training Industry by demonstrating a willingness to adapt and be flexible.
• Participation in training classes offered by the Canine and Behavior Department.

Safety and Security

• Model and encourage safe practices and regulatory compliance throughout the organization.
• Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the employer’s safety policies and rules.
• Maintain appropriate files and records as assigned.
• Adhere to the files and records retention policies and procedures.

SUPERVISION:  This position reports directly to the Canine Behavior and Training Manager.

DESIRABLE QUALIFICATIONS: An ideal Candidate will possess the following knowledge, skills and abilities:

• Skilled at training dogs of different ages, breeds and sizes.
• Specialized training in dog sports, such as scenting and tricks. Competition experience is required.
• Knowledge of dog breed characteristics.
• Knowledge of canine behavior and modification.
• Flexible, patient and capable of “thinking on your feet” to meet the needs of a diverse class of clients and dogs with varied skills, aptitudes and learning styles.
• Passionate about continually improving their teaching skills and curriculum.
• Ability to teach the class curriculum within the time allowed for each class session and series.
• Ability to provide constructive criticism in a positive and encouraging fashion.
• Ability to teach group dog training classes in a variety of indoor and outdoor environments.
• Ability to manage and direct volunteers in assisting clients and their dogs.
• Skilled at speaking in front of an audience of people and dogs.
• Organized and skilled at multi-tasking.
• Good writing skills for composing follow-up emails to clients.
• Strong customer service skills and a passion for the understanding of the HSSC mission to create and grow lifetime relationships between pets and people through adoption, training, education and care.

EDUCATION AND EXPERIENCE:  A typical way of gaining the necessary knowledge, skill and ability outlined above is:

• High school diploma (or equivalent) and a minimum of two of years teaching group dog training classes or four years actively assisting in dog training classes.
• CPDT-KA or KPA-CTP or currently pursing education specific to dog training through an equivalent accredited certification program preferred.
• For Nose Work applicant:  Participant in nose work classes for at least three years, with additional participation in nose work fun matches, trials and workshops to achieve a good understanding of the sport and current training methods.

Possession of a valid California Drivers’ License may be necessary.

Click here for a complete job description.

Please submit resume and cover letter with salary requirements to: jobs@humanesocietysoco.org.

We’re sorry that we are unable to take phone calls or inquiries in person at this time. All applications should be submitted to the “jobs” email link above.

The Humane Society of Sonoma County is a 501(c)(3) nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefits package to employees working 20 or more hours a week which includes health, dental, and vision insurance and a 403(b) retirement plan, along with staff discounts on our services.

The Humane Society of Sonoma County (HSSC) has a longstanding tradition of giving hope to homeless animals.  We currently have a full time Veterinary Assistant/Technician position available in our Medical Department.

The ideal candidate will be responsible for providing quality humane animal care while maintaining the highest level of medical care possible while meeting department goals, working collaboratively with internal and external Humane Society of Sonoma County stakeholders and supporting the mission, goals and philosophy of the Humane Society of Sonoma County.

Come and join our team!

This is an exciting opportunity to work for an organization voted Best Animal Adoption Center and Best Charity Event (Wags, Whiskers & Wine) in Sonoma County by the North Bay Bohemian!

We are passionate and dedicated to bringing people and companion animals together for a lifetime of love. Serving our community since 1931, the Humane Society of Sonoma County is a donor-supported safe haven for animals.

If you love animals and people… you will feel right at home in our pack!

The Humane Society of Sonoma County offers a competitive salary and benefits package.

Click here for a complete job description.‎

Please submit your resume and cover letter with salary requirements to jobs@humanesocietysoco.org.

We are sorry, we’re unable to take phone calls or inquiries in person at this time. All applications should be submitted to the “jobs” email above, or mailed to: The Humane Society of Sonoma County, P.O. Box 1296, Santa Rosa, CA 95402.

The Humane Society of Sonoma County is a 501(c)(3) nonprofit organization with a mission to ensure every animal receives protection, compassion, love and care. We are an Equal Opportunity Employer and offer a benefit package to employees working 20 or more hours a week, which includes health, dental, and vision insurance, 403(b) retirement plan and staff discounts on our services.